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testimonials

Tenant testimonials

“Having looked for a rental property for some time for my elderly mum and having experienced a number of obstacles, Celia and her landlords have been so open and flexible in their thinking and have considered my mum’s situation with compassion and care. The are providing us with a perfect property that will make my mum’s life so much easier. Celia has made what seemed like a huge task so much easier for our family. Couldn’t recommend this Avenue Properties highly enough. Thank you”

Sally, Leeds

“Absolutely fabulous, professional and helpful team, I cannot recommend them enough. They helped me throughout the whole process, from start to finish and were so friendly and understanding as well. 5/5 stars – If I could have given them more stars I would have!”

Laura, York

“I can’t recommend Avenue Properties highly enough. Very professional team and a delight to deal with. Without a doubt the least stressful move I’ve ever made. Would definitely be my first choice if I moved house again.”

Jo, Leeds

“Have been consistently helpful throughout my tenancy, quick to respond when issues have arisen and always friendly. Would recommend them to anyone considering renting one of their properties.”

Peter, Leeds

“After experiencing some of the most horrific service by landlords across the Leeds area, I had lost all trust in letting agents, landlords and ever finding a home in which I would be comfortable and safe in. Then came Avenue Properties.
From the first point of contact with Avenue, I instantly felt more reassured. Due to uninhabitable living conditions in my prevous property which was making both my housemate and I very ill, the staff at Avenue did everything they could to ensure a fast and smooth transition into our new property. They managed to this within 2 weeks of us signing and over the Christmas period as well.
When we arrived at the property 2 weeks later and only a few days into the new year, they had fitted brand new windows and replaced all the lightbulbs. They even went and turned the heating on in the day so that it was warm when we were moving in.
Faults within the property have always been minimal, and whenever an issue has arisen, it has been resolved within a matter of days – a brand new oven with 3 days is something that I’ve previously waited over 3 months for from other landlords.
The team continuously bend over backwards to provide an excellent service to their customers both exisiting and new, their properties are always fantastic and I am now extremely reluctant to go with an alternative service.
I would highly recommend Avenue Properties to anyone in the West Yorkshire area, they have not only impressed and surprised me with their level of quality, but they have also improved the quality of my life by carrying out business in the way that they do.”

Beth, Leeds

“Avenue have been my letting agents for 4 years now and they have been amazing. Everyone is friendly and always willing to help whenever there is a problem, they are a great and honest team. The sign up agreement and the yearly re-sign always goes smoothly – I highly recommend Avenue to anyone thinking of letting from them :-)

Jo, Leeds

“We have been renting from Avenue for the last five years and it has always been a totally positive experience. The staff are friendly, knowledgeable and very helpful and any problems we have had with the property have always been sorted without any delay and to a high standard. We would not hesitate to stay with Avenue or to recommend them to anyone searching for a property. Celia and the whole team do a great job!”

George, Leeds

“We first used avenue as newbies to this side of the market. Very easy to deal with all problems fixed as soon as possible.
After dealing with bigger firms you realise Avenue have one big advantage. They are real people no online form filling (when it’s your first time could be quiet daunting). If the landlord had not sold up and they had an alternative we would have happily stayed.”

Simon, Leeds

“Lived at one of Avenue’s 1 bedroom flats for over 2 years. The flat was done up to a very high standard. Any issues I had were fixed very promptly even during non working hours. The staff were very welcoming, understanding and made me feel comfortable at all times. When I moved out my deposit was returned within the expected timescales. I’d definitely recommend Avenue Properties to anyone in need of a place.”

Chinonso, London

“We have lived in a house managed by Avenue properties over the last 18 months and have nothing but pleasent things to say about all of the staff in the Street Lane office. Everybody there is really friendly and down-to-earth and they have, on several occasions, gone the extra mile to help us out. We can only hope the team managing our next property are as helpful.”

Jodie, Leeds

“Avenue Properties have looked after the home my family and I rent for the past 4 years. We’ve only had minor issues with appliances during our tenancy but each time the Avenue team have responded quickly and rectified the issue for us.
They regularly make sure everything is sound with our property – checking smoke and carbon monoxide detectors are working, and arranging gas safety checks.
They’re a friendly and professional team so I wouldn’t hesitate to recommend Avenue to anyone looking to rent in the Leeds area.”

Simon, Leeds

“I was with Avenue for nearly 4 years after they took over the management of our tenancy from another agency. Throughout that time they have extremely helpful, resolving all queries in a timely manner and providing us with all the information we needed. Putting the previous agent to shame.
I would happily recommend them to anyone that is considering one of their properties.”

Dom, Leeds

“I just want to say again a massive thank you for the last few years, Avenue are a great company, you’ve really looked after us, it’s been an absolute pleasure.”

Craig, Hartlepool

“Thank you so much for everything you and the Avenue team did to help me find my new flat in Oakwood. You all made the whole process so easy from arranging my viewing with the landlord exactly when I wanted it, to sorting out all the paperwork when I decided it was the flat for me! Your team were so friendly to me when I came into the office and I really felt you all took a personal interest in making sure I secured the flat.”

Kate, Leeds

“Thank you at Avenue for all your help and very kind attention over the past 2 years. You have dealt with all my queries and requests in a most efficient and courteous way, for which I am very grateful.”

Christine, Leeds

“Hello sue, thank you for your e-mail all hands on deck busy day today moving in but all very excited to be back together, thank you for everything you have done for us, we as a family can’t express how great full we are too you both.”

DN, Leeds

“Thank you so much for all your help. If we move again we will be knocking on your door and if any friends are looking for a house we will point them in your direction :) You have all been brilliant.”

KSW, Leeds

“Avenue properties is the best letting agent that I have ever dealt with. They really considered my needs and made sure that I was happy with the move. Avenue properties has always been contactable and always go that extra mile to sort any problem that you may have. I have nothing negative to say about the company and for as long as I’m renting I hope that I will never have to change letting agent.”

CM, West Park

“We could not be happier with the service provided by Avenue Properties. Genuinely unique amongst the other estate agents we encountered in the area, they have taken care of us like people moving into our new home, rather than simply as tenants to occupy a property. From the wonderfully warm welcome we received from Celia and the team, to the efficient and professional way they handled the whole process, it has been a genuine pleasure to have found our new home with Avenue and we cannot recommend them highly enough!”

Mark and Kathryn, Leeds

“My experience with Avenue has been nothing but positive. They have been very accommodating and have assisted me with everything I have required. Very professional and efficient in and out of the office. I cannot recommend them highly enough.”

Miss LR, West Park

Landlord testimonials

“I am so impressed with their service that I keep on recommending Avenue Properties to my other friends. Highly professional, trustworthy, reliable, prompt and great value for money!”

Mah, Hull

“I have been using Avenue Properties as a landlord for the past 6 years and every tenant they have found me has been great and very much suited to my properties. I can highly recommend them if you are looking for a tenant.”

Martin, Leeds

“As a first-time landlord with a job that takes up most of my time I was concerned that letting my property would be fiddly and time-consuming. Avenue’s fully managed letting service makes it easy for me. Their energy, attitude, speed of response and unfailing enthusiasm for sorting things out is a breath of fresh air and sets them apart from other letting agents I have dealt with. I would recommend Avenue to anyone without hesitation.”

Matthew, London

“I have used Avenue for the past 5 years and am very happy with the services provided. The team are professional, friendly and very competent. They ensure my tenants are happy and take all the hassle out of being a landlord.”

Amanda, Leeds

“Having used Avenue Properties since their inception we have found Celia and her staff a pleasure to deal with. Their ability to find QUALITY TENANTS to match with our quality properties, together with her professionalism is second to none.”

FL, Leeds

“The staff at avenue property offer a tremendous all round service. I could not be more delighted with the service they have provided and I’ve gone on to recommend them to friends who have been equally pleased. I’m so glad to have found Celia and her wonderful team.”

Dr LJ, Leeds

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